Tuesday, November 11, 2008

video teleconference

A videoconference aka video teleconference) is a set of interactive telecommunication technologies which allow two or more locations to interact via two-way video and audio transmissions simultaneously. It has also been called visual collaboration.

Video conferencing is live, full colour, two-way audio and video communication. Advances in technology mean that video conferencing quality has never been higher, while its cost has never been lower. When you consider the improvements in its ease-of-use and the expansion of the ISDN network, you'll agree that it really is an idea whose time has come.

Video Options Available:

Conferencing Call-out:
A conference administrator dials and connects each site into the call and conducts a roll call to check the audio quality at each site.

Customer Call-in:
Each site dials into the videoconference on a number supplied by the conference administrator. A roll call can be facilitated if required. The ISDN costs are met by each participating conference site.



Video Collaboration

Video Collaboration allows customers to conduct online conferences via a PC web browser with video, audio and data collaboration capabilities. Video Collaboration makes virtual meetings easy and productive, saving time and travel costs.



With Phone Conferencing, Web Conferencing and Video Collaboration, the customer can stage a presentation for their clients, hold a staff meeting or pitch for a contract without leaving the office. People can swap ideas, share information and work together from their desks.



The Video Collaboration Service:

Enables customers to hold video conferences that can be accessed by the public Internet.

Once the customer has downloaded the relevant software to their PC (this comes with the service) they only need Internet access, a browser and a web cam to access the service

Other devices such as mobile phones and Video room systems can join in.



Conferencing and Collaboration Online Services


Online Self Hosted services gives you greater control of your conferences by allowing you to self-manage various conference functions on-line via your PC and an Internet interface. Customers can now see who is on their conference, disconnect and mute participants as required, manage Question Queuing and Voting sessions themselves. Online Self Hosted can be used for participants to call-in, or the host can dial out to participants, or a combination of both.

Increase the effectiveness of your meetings by improving the way you communicate. Web conferencing allows you to present documents and visual material in real time on screen during your conference. Your guests can view presentations and view and amend documents without the need for special software! The online convenience of Web conferencing enables you to run meetings from your office, or should you be travelling, from an office anywhere in the world.

Features include:

Real time application and document sharing

Polling and whiteboard slides

Security, reliability and scalability.

A complete document presentation facility

Event recording and playback

No plug-ins or special software necessary for your guests

I will be reviewing the different commercial options in detail.

Thursday, November 6, 2008

Audio Conferencing

If you are in the market for an audio conferencing service, but feel overwhelmed by all of the information out there? Then, you came here in the right place. This knoll offers a well-organized and up-to-date overview of conferencing calling services, including VoIP and web-based services. Choosing a suitable audio conferencing provider for your business will be a task and a half if you are not armed with the right information.

You can link any number of people via phone; web or video from different locations whenever they need to meet and travel is not necessary or advisable. Let us only focus on the different options available in audio conference scene.

1. Self Hosted Audio Conferences

Self Hosted audio conference enables you to have a conference 24 hours a day, 7 days a week without needing to make a reservation. The Self Hosted service requires a once off registration for a specified number of lines. A set of call-in numbers, account number, host and guest PIN is issued. To join a conference, participants call in and enter their PIN, or the conference host can call out to them or you can use a combination of both. Please note - a touch-tone telephone is needed to participate in this conference type.

2. Customer Call-In Audio conferences
Each participant phones an allocated number just prior to the booked time. The administrator welcomes them, requests their name, telephone number and the conference convenor's name. They are then put on hold until the conference begins. An optional roll call can be conducted and then the meeting starts.
The Confer Link Call-In service is particularly useful for participants who aren't sure where they'll be at the meeting time. As long as they have the conference access number, they can phone in from anywhere

3. Operator Hosted Audio Conferences
An administrator phones each participant just prior to the booked time, places them on hold and, then, when everyone has been contacted, connects them at the designated start time. An optional roll call can be conducted and then the meeting starts.

Optional extras (available with Call-in & Call-out Audio conferences):

· taping,

· question queuing,

Before selecting any audio conference solutions, think about the value or ROI it is going to give your business. I will review the different audio conference providers in the next knoll.